Shipping & Refund
Returns & Exchanges
At Anantaya by Mani, each creation is crafted with care and attention to detail. We do not accept returns or exchanges unless the piece you receive is defective.
If you receive a defective item, please reach out to us at anantayabymani@gmail.com within 3 days of delivery with:
- Your order details
- A description of the concern
- A mandatory unboxing video clearly showing the defect
Our team will review your request with priority, and once approved, your refund will be initiated within 7 working days.
Please note:
- Orders cannot be cancelled once placed
- Without the unboxing video, claims will not be eligible for return or exchange.
Delivery & Shipping
We aim to bring your chosen treasures to you with care and efficiency.
- Most orders are dispatched within 3 working days and delivered within 7–10 days (location dependent)
- Some pieces may require a longer dispatch time due to their intricate craftsmanship — please refer to the product description for details.